Utility Industry Senior Manager (Energy Retail Customer Service)
We are:
Accenture Strategy & Consulting, Utility Industry, Retail Energy and Customer Service Practice helps energy providers around the world to reimagine, transform and grow their business and create new value propositions, revenue streams, commercial models and ecosystems.We are powering the progress to a safe, connected and sustainable planet. Every day, we work with the largest electric, gas and water utilities to deliver innovative solutions and help them become more efficient, reliable, environmentally friendly and safer places to work.
We co-create the future with our clients at Accenture Innovation Hubs around the world and work alongside our clients to bring the future to life in the core of our client's operations. We are the marketplace leader in modernizing the Customer Experience network, delivering next level of connectivity between marketing, operations and technology that goes beyond the commodity.
Our utility clients are looking for bold solutions in the era of rapidly changing technology, policy and workforce innovations. Are you the leader who wants to reinvent the Utilities' Customer Experience and empower our clients to create a clean, sustainable and connected world?
Join a team of industry practitioners with global footprint and local camaraderie. Visit our site to learn more about Accenture Strategy & Consulting Utilities Practice.
Being part of Accenture Strategy & Consulting means becoming an expert at making the New happen Now. To us, the New is all about the wise pivot that turns constant disruption to continuous reinvention. We are an innovation led company that works at the heart of our clients’ organizations so that no matter how complex the business challenge, we face the future with confidence.
If you love solving challenges and not just studying them, then Accenture Consulting is the right place for you. Join us to develop your ideas into provocative points of view and transformative insights that help shape industries. You’ll work with an amazing and diverse mix of world-class experts with access to one of the most robust portfolios of capabilities and ecosystem relationships in the industry.Together, you’ll do so much more than consult.
Coming here means future-proofing your career and going as far as your ambition takes you. Becoming a tech-savvy, well-rounded, multi-disciplined and market-relevant advisor doesn’t happen by chance. We invest in training and development in a big way, so you can build your future along with ours, creating an impactful career unique to you.Ultimately, we believe we is greater than me and that diverse perspectives lead to the best solutions. Joining Accenture Consulting means you will learn, innovate and lead, and together we will improve the way the world works and lives.
The Work:
- Understand client challenges and articulate the value of transformation in terms of business outcomes
- Bring thought leadership on most critical issues Utilities face today and in the future
- Constantly learn and bring new technologies and innovative solutions to our clients
- Champion people on your team to succeed professionally and personally
- Foster trusted advisor relationships with clients from strategy to technology; from the C-Suite to the front line; for business and IT
- Integrate business data to discover new insight and enable evidence-based business decisions
Please note we are open to hiring in most major cities across the US, where Accenture has a Corporate office.