Medical Secretary

We are offering a long-term contract employment opportunity for a Medical Secretary in the Healthcare, Hospitals, and Social Assistance industry, based in West Haven, Connecticut. This role will involve providing administrative support in a healthcare setting, handling patient appointments, managing correspondence, and using healthcare software.

• Efficiently manage patient scheduling and appointments
• Handle check in and check out procedures for patients
• Provide secretarial support, including managing correspondence and relaying messages to staff
• Utilize Epic Software to maintain patient records and appointments
• Answer inbound calls and direct them to the appropriate personnel
• Perform basic office tasks and manage switchboard operations with 1
• 10 lines • Prepare and review charts and graphs related to patient data
• Handle patient authorizations and maintain accurate records
• Prioritize tasks and multitask effectively to ensure smooth operations
• Deliver excellent verbal communication and customer service to patients and staff.
• Minimum of 3 years of experience in a similar role within the Healthcare, Hospitals, or Social Assistance industry.
• Proficiency in using Epic Software is a must.
• Proven experience in answering inbound calls and directing them to the appropriate personnel.
• Demonstrable skills in obtaining authorizations as required.
• Ability to create and interpret charts and graphs.
• Strong skills in patient scheduling and managing patient appointments.
• Possession of basic office skills.
• Experience in operating switchboards and managing phone lines.
• Strong communication skills, both written and verbal.
• Excellent organizational and multitasking abilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
• Ability to work effectively in a fast-paced environment while maintaining a high level of accuracy.
• Familiarity with medical terminology and medical office procedures.
• High school diploma or equivalent; additional certification as a Medical Secretary will be a plus.
• A proactive approach to problem-solving with strong decision-making skills.
• detail oriented attitude and appearance.
• Ability to work independently and as part of a team.