Sr. Systems Engineer - Scottsdale - ref. t57018019
IntraEdge Scottsdale
Overview:
Working independently, the Senior Systems Engineer is responsible for the leading the server infrastructure and engineering practice of M365, SharePoint, Active Directory, and Microsoft server environments. This senior-level professional is a seasoned individual that works on complex development assignments and delivers solutions.
Responsibilities:
- Sharing expertise and insight with other engineers-
Motivating staff and fostering collaboration-
Own technical management of all M365 services (Exchange Online, OneDrive, SharePoint, Teams, etc.).-Accountable for Azure Active Directory Synch services, performing monitoring and support of that process and Conditional Access policies-
Translate requirements into technical designs and product roadmaps-
Lead the development effort and help the team turn designs into reality-
Ensure your services can handle the load generated by users-
Interface with external groups to provide integration support, strategy, and direction-
Help set team standards around documentation and best practices-
Demonstrate a strong bias towards service, quality, and customer satisfaction; applying information on past experiences and assists others in applying these lessons to solve problems.-
Monitors Microsoft infrastructure performance and provides utilization projections. Monitors backup system performance and reliability. Monitors messaging performance and performs troubleshooting of errors.-
Performs diagnostic analysis, preventive maintenance, and troubleshooting of M365 and Microsoft infrastructure. Identifies inefficiencies in process and provides solutions.-
Configures and maintains HA configurations of various types within Azure. Allocates Servers based on application needs using the appropriate protocols and tiers.-
Ensure awareness of and support adoption of M365 roadmap and new tools and capabilities-
Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers.-
Builds positive working relationships with team members, managers & all departments.-
Ensure the appropriate level of documentation to support the operation.-
Develop and maintain strong relationships with internal and external clients.-
Completes IT Governance & IT project job assignments to ensure achievement of established project milestones-
Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.-
Provide technical assistance in server planning, engineering, and architecture.-
Provide recommendations on changes and design enhancements to improve reliability, security, processes, and performance.-
Maintain up-to-date knowledge of emerging tools and technologies.-
Research, evaluate and recommend system technologies to support business requirements.-
Coaches and mentors' Level I and II-
Other duties as assigned
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Basic Qualifications :
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