Claims Coordinator (On Site, Johnston RI)

Start Date: Immediate

The ideal candidate will have strong communication skills and the ability to work in a fast-paced environment.

Responsibilities:

• Process and manage insurance claims from initiation to resolution.
• Communicate with policyholders, adjusters, and other stakeholders to gather necessary information.
• Maintain accurate records of claims, ensuring all documentation is up to date.
• Investigate claim details to determine coverage and liability.
• Provide timely updates to customers regarding their claim status.
• Collaborate with internal teams to ensure a smooth claims process.
• Ensure compliance with company guidelines and state regulations.
• Perform additional administrative tasks as needed.

Requirements:

• Previous experience in insurance, customer service, or claims processing preferred.
• strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to work independently and within a team.
• Proficiency in Microsoft Office and data entry.
• Reliable attendance and punctuality.

Benefits:

• Competitive hourly pay ($21/hr)
• Full-time, stable work schedule (M-F, 9 AM - 5 PM)
• Supportive and team-oriented work environment
• Opportunities for professional growth

Apply NOW!

education: High School

• Claims Management: Overseeing the entire claims process from initial report to final resolution, ensuring timely and accurate handling.
• Investigation: Conducting thorough investigations by gathering relevant information, such as statements from policyholders, claimants, and witnesses, and reviewing supporting documents to assess claim validity.
• Collaboration: Working closely with internal departments, including underwriting and customer service, as well as external parties like legal counsel and adjusters, to facilitate comprehensive claim evaluations.
• Documentation: Maintaining detailed and organized records of all claim activities, communications, and decisions to ensure transparency and compliance with company policies and regulatory requirements.
• Customer Communication: Providing clear and empathetic communication to policyholders regarding claim status, required documentation, and the resolution process to ensure a positive customer experience.
• Compliance: Ensuring all claims are handled in accordance with the clients guidelines, industry standards, and state regulations to maintain ethical and legal compliance.

• Call Center Support
• Call Center
• Follow-up
• Active Listening
• Telephone Etiquette
• Empathy
• Interpersonal Sensitivity
• ERP
• Adapting to Change
• CRM
• Typing Skills
• Basic Software Skills
• Basic Computer Skills
• Claims Processing
• Claims
• Compliance Requirements

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.