Program Manager / Instructional Systems Designer Lead - ref. r02457403

Overview:

Global in service but local in approach, Nisga'a Tek is committed to high-quality service to those who defend us. Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing intelligence, IT, cyber security, training, logistics, administrative, acquisition, and background investigation services.

Summary:

The Program Manager / Instructional Systems Designer (ISD) Lead will support the Department of Defense (DOD) Defense Health Agency (DHA). The PM ISD Lead shall be responsible for supporting the standardization and quality assurance of the coordination and completion of Tri-Service training products/programs.

Responsibilities:

Essential Job Functions:

• Responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the CO. The ISD Lead/Program Manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The ISD Lead/Program Manager or alternate shall be available between 0700 and 1600 EST, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.
• Oversees all aspects of training design and development projects within the scope of this contract. Serves as the technical reference source for subordinate designers and developers, and reviews jobs for overall effectiveness, and gives instructions on alternatives to increase productivity.
• Sets deadlines and assigns responsibilities for all contracted personnel.
• Provides timelines based on the various phases of assigned projects which, due to their size, scope, and priority, must be segmented and assigned to other members of the training team. The contractor shall provide a project timeline within 10 business days of receiving project approval from the government lead with the Office of Primary Responsibility (OPR) draft content package. (CDRL A006)
• Receives instructions from customers and establishes objectives, work projects, advises on the technical advantages and disadvantages of various formats, styles, media, and methods of production, and recommends techniques and media for effective portrayal/playability
• Provides a quarterly report providing on overview and status update on the development of e-learning courses. The contractor shall provide a Quarterly eLearning Course Development Report within ten (10) days of the end of each quarter. (CDRL A007).
• Applies project management, curriculum development and training concepts, practices, and procedures to develop quality assurance in planning processes and ensure consistency of training product quality.
• Communicates effectively with team members, subject matter experts (SMEs) and stakeholders (via Microsoft Outlook and Teams) in support of storyboard development.
• Leads training team in the development of qualitative and quantitative analysis of training products events and initiatives.
• Performs a variety of logistical and administrative tasks.
• Communicates effectively with the COR and Government leads. Provides timely notification on items requiring Government action.
• Uses ADDIE model and Knowles Principles of Adult Learning Theory to develop and update engaging material for training.
• Ensures 508 compliance on courseware and other training materials.
• Displays excellent written and oral communication skills
• Reviews training evaluation results to ensure effectiveness of programs; recommends modifications as necessary.
• Provides input on training curricula and assists with development of materials, activities, and assessments.

Qualifications:

Necessary Skills and Knowledge:

• Strong understanding of adult learning theories and instructional design principles.
• Proficiency in eLearning development tools.
• Expertise in Learning Management Systems (LMS) and other training delivery platforms.
• Familiarity with multimedia production tools and techniques (e.g., video editing, graphic design software).
• Strong project management skills, including experience with tools like Microsoft Project, Jira, or Trello.
• Excellent written and verbal communication skills.
• Analytical skills for assessing training needs and evaluating program effectiveness.

Minimum Qualifications:

• Bachelor's degree in education, instruction technology, or a similar field with a minimum of 6 years of experience executing the full life cycle of the ISD process; or, in lieu of the education requirement, possess a minimum of 10 years of experience executing the full life cycle of the ISD process.
• Ability to travel within the Continental United States (CONUS).

Preferred Qualifications:

• Project Management Professional (PMP) or similar project management certification.
• Certified Professional in Learning and Performance (CPLP) or equivalent.
• Certifications in instructional design or eLearning tools (e.g., Articulate Certified Storyline Trainer).

Pay and Benefits

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.