Information Technology Administrator

Eastern Engineered Wood Products is a service-oriented wholesale building products distributor. We strive to exceed our customers needs with the best in-class service, quality products, and creative solutions delivered by our experienced team.

We are seeking a professional, self-motivated, detailed-oriented individual for our Information Technology Administrator. Qualified applicants should possess excellent communication and collaboration skills. This position will be responsible for

May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. Collaborate with Excenta IT support on network matters and efficiencies. Provide support to all network users within the organization across 3 locations and remote employees.

Travel is required up to 25% of the time. Eastern Engineered Wood Products is an equal opportunity employer.

Requirements

• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Perform data backups and disaster recovery operations.
• Set up new user equipment and printer mapping
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Configure, monitor, and maintain email applications or virus protection software.
• Oversee and maintain communication systems, such as telephone and cellphone networks and plans
• Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
• Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Analyze equipment performance records to determine the need for repair or replacement.
• Confer with network users about solutions to existing system problems.
• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
• Design, configure, and test computer hardware, networking software and operating system software.
• Perform routine network startup and shutdown procedures, and maintain control records.
• Load computer tapes and disks, and install software and printer paper or forms.
• Train people in computer system use.
• Maintain logs related to network functions, as well as maintenance and repair records.
• Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
• Coordinate with vendors and with company personnel to facilitate purchases.
• Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
• Maintain an inventory of parts for emergency repairs.
• Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
• Maintain clean, safe work environment

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Mission and Core Values Take guidance from the company Mission and adhere to the company Core Values every day and in all activities performed on behalf of Eastern.
• Teamwork - Exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; upholds organizational values.
• Organizational Support - Follows policies and procedures; supports organization's goals and values; responds to management direction; takes responsibility for own actions.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan; excellence attendance.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
• Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly, uses/wears all appropriate personal protective equipment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associates degree or equivalent from a two-year college or technical school; or five years related experience and/or training. Certifications in Microsoft, Windows, Networking/Cisco to include, but not limited to devices, firewalls, and switches; Sophos; Phone Systems and managing extensions; Apple and Android product knowledge; preferred, but not required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must regularly lift and/or move up to 40 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions, fumes or airborne particles and vibration.

Travel is required up to 25% of the year.

Company Mission

Eastern Engineered Wood Products is a two-step wholesale distribution company, focused solely on selling engineered lumber to the building supply trade.

We are a family-owned business that takes pride in providing quality products and services. We strive to learn and grow, consistently implementing quality and process improvements, so we can be a preferred and trusted partner for our customers.

We are dedicated to safety. We diligently track, promote, and reward safety-minded practices and behaviors.

We are a team of experienced employees committed to fostering a work environment that is encouraging and respectful of our employees thereby promoting dedication, productivity, teamwork, and longevity.

• Integrity
• Reliability
• Dependability
• Accountability
• Responsibility
• Honesty
• Commitment
• Trustworthiness
• Respectfulness

• Medical
• Dental
• Vision
• Short-term and Long-term disability
• Life Insurance
• 401(k) with company match
• Profit Sharing
• Paid Holidays