Business Operations Specialist
Job Summary:
The Central Business Office (CBO) Business Operations Specialist is responsible for providing expert guidance and training of healthcare business operations and processes, including ensuring the integrity of insurance, patient demographics and revenue capture.This position will lead projects related to changes and/or improvements in First Physician Group's (FPG's) practice management system and business intelligence systems. The Business Operations specialist will serve as the main communicator with the practice sites for Medicare, Medicaid and commercial insurance regulatory, payment methodology and contractual changes and additions.
Required Qualifications:
- Require a Bachelor's degree or relevant years of experience can be considered on a year-for-year basis in lieu of degree plus seven (7) years of additional experience in training/education and physician practice management operations and billing.
Preferred Qualifications:
- Prefer training and education experience, as well as experience in physician Central Billing Office operations.
- Prefer exceptional Microsoft Office Excel skills and ability to manipulate Smart Sheets, as well as experience with Intergy, Practice Analytics and Practice Management tools, or other EHR analytic experience.
- Prefer demonstrated effective verbal and written communication skills, as well as, ability to express technical information in a clear and simple way.
- Prefer demonstrated ability to take initiative and exercise independent judgment.
- Prefer experience with physician front and back office duties.
- Prefer ability to analyze problems and consistently follow through on solution.
- Prefer ability in establishing and maintaining effective working relationships.
Mandatory Education:
Preferred Education:
Required License and Certs:
Preferred License and Certs:
Work Days/Shift/Start Time:
Monday - Friday
Training and Instructional Skills:
The ability to effectively design, deliver, and evaluate training. This includes creating engaging and informative materials, tailoring training to different learning styles, and assessing participant comprehension and skill development.