Medical Scheduler
A client of ours in the medical industry is looking to hire a medical scheduler/appointment confirmations coordinator for their radiology clinic to help schedule/confirm patients for their upcoming radiology appointments.
This position requires an individual who is able to obtain a complete and accurate medical history from patients or family members. This individual should have good organizational skills and must have the ability to follow directions. Must be able to work independently and with team members in a fast paced environment.Required to use telephone and computer extensively. Engages in consistent, professional customer service skills as a representative for the imaging center. Effective use of proper grammar, spelling, medical terminology, and diagnosis coding when obtaining medical histories from patients or their representatives.
Calls patients to obtain or update medical histories.
Is professional and courteous to patients and their representatives.
Confirms patient appointment time and prep for the exam accurately.
Works 10 days prior to procedure to allow time for patients to return the call and for prior films or reports (if applicable) to be delivered to the center for comparison.
Completes assignment or asks for assistance if unable to complete it on time.
Screens patients for contraindications to MR or CT contrast.
Advises the MR, CT, and US Departments of potential problems.
Must have knowledge of proper grammar, spelling, medical terminology, and diagnosis coding experience.
Must be able to prioritize multiple tasks.
Must be able to function both independently and with team members.
Must have efficient and accurate computer and keyboard skills.
Must demonstrate consistent, professional customer service skills in all interactions.