Long Term Care Ombudsman Program-QC Analyst

FL

• Answering phones
• Typing * Strong data entry
• Imputing data into RTC Data Base
• Working with Microsoft Office Suite (Excel, Word, Outlook, A e)
• Handling customer complaints Experience Required:
• 1 year of professional office experience
• Strong data entry skills
• Attention to detail
• Proofreading/Grammar
• Strong typing skills Skill Required / Desired Amount of Experience Ability to speak and understand English Required Strong verbal and written communication skills Required Attention to detail, proofreading Required Proper Grammar written and verbal Required Professional office experience Required 1 Years Strong data entry and typing skills Required 1 Years Experience responding to customer complaints Required 1 Years Knowledge of long-term care facilities Highly desired Experience using RTC data base Highly desired Bi-lingual (Spanish/English) Highly desired Experience working with the elder population Highly desired