Technical Writer, BaseOps
An On-demand, Autonomous Ride-hailing Company Foster City
Hire Art is helping an on-demand, autonomous ride-hailing company hire a Technical Writer, Base Ops to author and maintain
Base Ops technical documentation to support technicians and engineers with managing the company's autonomous vehicle fleet.
In this role, you will work cross-functionally to define and obtain the necessary information for the successful delivery of the required service documentation.
As a Technical Writer, you'll:
- Create and update the technical documentation associated with the following:
- Vehicle operations manuals and mission readiness documentation
- Vehicle-level inspection, maintenance and repair, and remove/replace procedures
- Software programming and post-repair bring-up
- Fleet upgrade and rework procedures
- Technical service bulletins
- Bachelor's degree with a focus in technical writing
- 2+ years experience as a technical writer or relevant field
- Proficiency with Google Suite and MS Office Suite
- Experience with topic-based writing concepts
- Markup language experience (e.g., HTML, XML, or DITA XML)
- Strong written and oral communication skills and cross-functional teamwork skills
- Exhibit high attention to detail and safety acumen
- Ability to multi-task and manage workload to achieve project deliverable deadlines
- Self-starter and ability to approach the role with a can-do, team player attitude
Bonus Qualifications:
- Vehicle technician or autonomous vehicle operator experience
- Previous automotive OEM service manual authoring experience
- Experience with software used:
- Oxygen XML (DITA), JIRA, Github, Confluence, Adobe Creative Suite, and CATIA 3DX
Benefits:
- Pre-tax commuter benefits
- Employer (Hire Art) Subsidized healthcare benefits
- Flexible Spending Account for healthcare-related costs
- Hire Art covers all costs for short and long term disability and life insurance
- 401k package
Commitment: This is a full-time, ongoing contract position staffed via Hire Art. This role is onsite and available to candidates who are local to the Foster City, CA area.
Hire Art values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
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