Account Manager
Account Manager
Full Time
Umatilla, OR
Hybrid(Telecommute 2 days a week)
Career Transitions is working with an industry leader who seeks a highly motivated and dynamic Account Manager to oversee and manage key client accounts. The Account Manager will act as the primary point of contact for clients, ensuring their needs are met while driving long-term growth and satisfaction.This role is critical in maintaining and building strong client relationships, coordinating internal teams, and identifying opportunities to deliver added value to the customer experience.
What you are doing as an Account Manager:
- Serve as the lead point of contact for all client account matters, building and maintaining strong, long-lasting relationships with clients.
- Prepare and present regular business reviews and updates to clients, highlighting value delivered, progress on objectives, and future recommendations.
- Oversee account budgets and ensure profitability while maintaining high client satisfaction.
- Identify growth opportunities within existing accounts to up-sell and cross-sell products and services. Work closely with the sales and marketing teams to pursue new business opportunities.
- Collaborate with internal teams to ensure the timely and successful delivery of solutions according to client needs and objectives.
- Address client issues promptly and develop tailored solutions to resolve their challenges, escalating critical issues when necessary.
- Monitor and report on key performance indicators (KPIs) for client accounts, ensuring goals and expectations are met or exceeded.
- Ensure all client contracts are up to date, and renewal processes are managed proactively.
What you need as an Account Manager:
- Associates degree required.
- 2+ years of experience in a similar role, customer service or sales position.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple projects at once while maintaining strong client relationships.
- Proficiency in CRM software and Microsoft Office Suite (e.g., Word, Excel, PowerPoint).
Send resume to Desmond Nugent
Career Transitions: Find Your Dream Job or Hire the Best Talent
Career Transitions is a leading recruiting agency that specializes in helping employers find their next critical hire and job seekers find their dream job. Our team of experienced recruiters are dedicated to finding you the perfect match for your open position or helping you find the right job for your skills and interests. We offer a variety of services, including:
- Recruitment: We match talent with open jobs.
- Contract staffing: We place technical and exempt professionals in temporary or contract assignments that can become full-time positions.
- Outplacement: We provide terminated or laid off employees with tools to be competitive in the job market.
- Career management: We help you develop your career and reach your goals to be the next leader.
We work diligently to ensure that you receive efficient and effective services. We specialize in connecting employers with qualified technical and exempt professionals in many fields, ranging from accounting and finance to engineering and technology, and human resources to sales and marketing.
We are also dedicated to upholding the values of diversity, equity, and inclusion (DEI). We are an equal opportunity employer and provide support for veterans and people with disabilities. Choose Career Transitions contingency, retained, or contract talent acquisition services to find your next hire or dream job.
Visit our website today to learn more about how we can help you.
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