Senior Project Manager
We are seeking a Senior Project Manager to oversee a large-scale, multi-year global Voice System Migration project, transitioning users from a legacy corporate voice system to a Microsoft Teams cloud-based solution. This fully remote, contract-to-permanent position will involve managing the migration across 65 supply chain and data center locations, impacting approximately 10,000 users.
Key responsibilities include partnering with third-party vendors to develop and execute project plans, managing deliverables and timelines, and ensuring the project is delivered on time and within budget. The Senior Project Manager will lead project activities, coordinate resources, communicate with stakeholders, and manage change control processes.
Ideal candidates will have 8+ years of project management experience, with expertise in managing large, complex projects, and a strong understanding of IT infrastructure. Experience in migrating voice capabilities to Microsoft Teams or working within retail supply chain solutions is required.
strong organizational, communication, and leadership skills are essential, along with proficiency in MS Office, MS Project, MS Visio, and MS Teams. PMP or Prince2 certification is preferred.
location: FRAMINGHAM, Massachusettsjob type: Contract
salary: $65 - 75 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities: Major Duties / Responsibilities- Accountable for completing the delivery of a large, multi-year global project to migrate users from the current corporate voice system to a Microsoft Teams cloud-based solution.
- Scope includes ~65 supply chain and data center locations with 10K users. Activities include user enablement, physical phone deployment and the full decommission of the legacy voice system
- Responsible for partnering with the 3rd party implementation vendor to develop and execute the project plan, work breakdown structure, and identified critical path.
- Coordinate with a 3rd party implementation vendor to deliver tasks and milestones, utilizing resources across both vendor and TJX
- Holds the 3rd party implementation vendor accountable for deliverables and timelines
- Effectively partners and influences with stakeholders and dependent teams
- Leads project and/or program activities and reports on status to ensure the project is completed on time, within approved budget, and provides desired business value.
- Directs and oversees project and/or program team (does not directly manage people).
- Defines project quality and success criteria
- Supervises multiple, concurrent tasks and properly assesses priorities of assigned activities.
- Responsible for timely and effective project communications including stakeholder and sponsor interactions, meeting management, and reporting
- Manages project change control process with project sponsors ensuring any requested changes to scope are reviewed to assess impact on schedule, cost and resources
- Creates strategies for risk mitigation and contingency planning
- Prepares materials for project steering committee meetings
- Prepares and presents materials for weekly project leadership meetings.
- Recommends solution approach to projects and/or programs during initialization.
- Prepares and presents key decisions for presentation to leadership
- Makes decisions and recommendations on resource requirements, project schedules, solution options, and project budgets.
- Makes decisions on escalated issues, and further escalates issues as needed
- Accountable for managing within established project financials, and projecting deployment activities to establish the forecasted spend by month.
- Assigns and monitors tasks for project resources
- 8+ years as a Project Manager
- Ability to work collaboratively with large, global teams and apply problem solving, critical thinking skills to complex, multi-million dollar issues
- Exceptional organizational skills
- Exceptional partnering skills across IT, business, and IT providers
- Ability to summarize large complex projects into manageable format for Executive level reporting on progress.
- Advanced persuasion and negotiation skills with internal and external stakeholders
- Excellent ability to multi-task and alter direction easily to accommodate changing priorities. Ability to lead others through this ambiguity.
- Ability to assess project health at defined stage gates. Provide critical analysis and recommendations.
- Excellent knowledge of system development life cycle methodology and variety of project management techniques
- Expertise in managing projects through multiple different methodologies (agile, waterfall etc)
- Advanced understanding of multiple IT infrastructure components (Network, App Hosting, End User Services, App Management)
- Experience with MS office suite, MS Visio, MS Project, MS Teams
- Experience in a retail company, including supply chain solution delivery OR Prior experience migrating voice capabilities to a Microsoft Teams based solution experience (one of either is required; would prefer both)
- Bachelor's degree preferred
- PMP and or Prince2 preferred
qualifications:
- Experience level: Experienced
- Minimum 8 years of experience
- Education: Bachelors (required)
- MS office suite
- MS Visio,
- MS Project
- MS Teams
- PMP Certified (1 year of experience is required)
- App Hosting
- End user services
- App management
- Project Management (8 years of experience is required)
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.