[ref. d04947604] Service Coordinator - Jaguar Land Rover South Dade

Position Overview:

In this position, you will be working with the Service team and play a crucial role in customer retention.

A great candidate would have good people skills and a goal-orientated mentality, who enjoys working in a fast-paced environment.

Responsibilities:

• Connecting with current and prospective clients by listening and understanding the customer’s needs to schedule the appointment.
• Communicating with the service department managers and service advisors to obtain any needed information to complete an appointment and satisfy the customer’s needs.
• Maintaining knowledge of how to process loaners, valet services and how to properly schedule these services.

Qualifications:

• High school diploma or General Education Degree (GED) required.
• Positive attitude and self-motivated.
• Proven experience in customer service; sales preferred.
• Must possess strong desire to set and achieve goals.
• Effective and excellent oral and written communication skills.
• Must be comfortable with public communication.
• Must be available to work flexible hours, weekends and holidays.
• Bilingual in English and Spanish preferred.

• Medical, dental and vision insurance
• Paid Time Off
• 401K retirement planning with Employer Contributions
• Life and Accident Insurance (100% Employer Paid)
• Long Term Disability (100% Employer Paid)
• Tuition Reimbursement
• Legal Services