Collections Specialist - Louisville

We are seeking a Collections Specialist to join our team in the Wholesale Distribution industry, located in LEXINGTON-FAYETTE, Kentucky. This role offers a contract to permanent employment opportunity where you will play a crucial role in managing customer accounts, processing credit applications, maintaining accuracy in records, and addressing customer queries.

• Manage commercial collections processes to ensure timely recovery of payments
• Apply a customer service-oriented approach to handle collections on consumer accounts
• Process and verify customer credit applications with a high degree of accuracy
• Maintain up-to-date and accurate records of all customer credit information
• Ensure prompt resolution of customer inquiries and issues related to collections
• Monitor the status of customer accounts and take appropriate action when necessary
• Utilize commercial collections skills to manage and recover payments on commercial accounts. • Demonstrated experience in Collection Processes is necessary for this role.
• Proficiency in Consumer Collections is a crucial skill.
• Knowledge of Commercial Collections is essential for effective job performance.
• A strong background in Commercial Collections is required.
• Familiarity with the Wholesale Distribution industry is a significant advantage.
• Ability to maintain detail-oriented relationships with clients while managing collection processes.
• Excellent communication and negotiation skills are needed to resolve payment issues.
• Strong analytical skills to evaluate customers' creditworthiness.
• High attention to detail to ensure accuracy in financial records.
• Ability to work independently and as part of a team.
• Knowledge of relevant legal requirements related to debt collection.
• Proficiency in using collections software and related business systems.