Westfield - Systems Analyst

apartmentRobert Half placeWestfield calendar_month 

We are in search of a Systems Analyst to join our team located in Northern New Jersey. The successful candidate will play a crucial role in our IT department, focusing on resolving EDI problems in our internal ERP system, serving as a liaison between trading partners and internal support staff, and maintaining communication during the problem resolution process.

Responsibilities:

  • Act as a primary point of contact for all internal users and external trading partners regarding EDI issues within our ERP system.
  • Analyze and resolve user/trading partner-reported problems utilizing available tools and following established procedures and policies.
  • Ensure accurate problem interpretation by acting as a liaison between trading partners and internal support staff.
  • Maintain ongoing communication with customers and user groups throughout the problem resolution process.
  • Utilize Atlassian Jira, Citrix Technologies, Cloud Technologies, IBM, and Linux Technologies in daily tasks and problem-solving.
  • Implement AB Testing strategies to optimize system performance.
  • Apply Agile Scrum methodologies in project management and problem-solving.
  • Oversee and manage Backup Technologies to ensure data safety.
  • Develop and maintain Business Requirement Documents to ensure clear communication of system requirements and functionalities.
  • Possess strong knowledge of Atlassian Jira
  • Proficient in Citrix Technologies
  • Expertise in Cloud Technologies
  • Experience with IBM systems and software
  • Strong understanding of Linux Technologies
  • Familiarity with AB Testing methodologies
  • Experience in managing Active Directory
  • Proficient in Agile Scrum methodologies
  • Knowledge of Backup Technologies
  • Ability to create and manage Business Requirement Documents
apartmentRobert HalfplacePittsfield (MA), 34 mi from Westfield (MA)
We are offering a contract to hire employment opportunity for a Systems Analyst in Pittsfield, Maine. The role involves providing crucial operations and support to our business systems, collaborating with IT teams, and ensuring optimal service...
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