Front Desk Coordinator - Robert Half

We are searching for a meticulous and customer-focused Front Desk Coordinator to be part of our team in the hospitality industry. Situated in Boston, Massachusetts, the chosen candidate will be primarily tasked with ensuring smooth front desk operations, providing concierge services, and offering administrative assistance as needed.

• Deliver exceptional customer service to all guests
• Efficiently field all incoming calls through a multi-line phone system
• Provide concierge services, including handling guest inquiries and requests
• Oversee administrative duties such as organizing files and data entry
• Proficiently use Microsoft Excel, Microsoft Outlook, and Microsoft Word in daily tasks
• Maintain a high level of interpersonal skills while interacting with guests and team members
• Ensure the front desk area is always clean, organized, and well-stocked. • Demonstrated experience in Administrative Assistance
• Proficiency in answering Multi-Line Phone Systems
• Experience in providing Concierge Services
• Exceptional Customer Service skills
• Proficiency in Data Entry tasks
• Excellent Interpersonal Skills
• Proficiency in using Microsoft Excel
• Familiarity with Microsoft Outlook
• Competence in using Microsoft Word
• Experience in Organizing Files effectively