Eligibility Analyst

We are offering a long-term contract employment opportunity for an Eligibility Analyst in the Health Insurance industry. This fully remote role involves a variety of responsibilities from data entry to benefits analysis. It is a dynamic role within a fast-paced environment, offering the opportunity to handle multiple applications and engage with vendors.

• Accurately process and manage customer data entries
• Analyze and process benefits and COBRA notices based on incoming data
• Respond to inquiries from clients and members via calls and emails
• Regularly update and maintain customer credit records
• Manage correspondence with vendors and maintain strong vendor relations
• Handle high volumes of COBRA enrollee processing in both COBRA and benefits administration systems
• Generate error reports and implement necessary corrections
• Verify insurance benefits for customers as required
• Utilize Microsoft Excel for data management and spreadsheets
• Use multiple software applications simultaneously
• Minimum of one year of experience handling medical benefits (i.e.

• Proficiency in Microsoft Excel, Microsoft Word, Microsoft Outlook, and Microsoft Teams
• Strong computer proficiency with the ability to work off 3 monitors and manage up to 24 applications at once
• Experience with spreadsheets and business correspondence
• Ability to answer inquiries accurately and professionally
• Knowledge of Cobra Administration and Benefits Analysis
• Ability to verify insurance benefits and handle error reports
• Experience with vendor relations desired
• Excellent written and verbal communication skills
• Strong attention to detail and organization skills
• Ability to work independently and as part of a team
• Proven problem-solving and analytical skills