Test Center Administrator - Smyrna
Robert Half Smyrna
We are offering a long term contract employment opportunity for a Test Center Administrator in Smyrna, Georgia. This role primarily functions in the education and certification industry, with a focus on ensuring the smooth operation of a testing center.
As a Test Center Administrator, you will be responsible for overseeing various credentialing and certification tests, assisting test-takers, and maintaining the integrity of the testing process.
Responsibilities:
- Oversee the operation of the testing center, ensuring all tests are administered accurately and efficiently.
- Carry out regular security checks within the testing site to prevent cheating and maintain test integrity.
- Assist test-takers with check-in procedures, ensuring they understand the rules and regulations of the testing center.
- Respond to emails and other queries efficiently, providing detailed information about tests and procedures as needed.
- Utilize specific system apps to start and stop tests, ensuring a smooth testing process.
- Confirm the identity of test-takers by checking IDs, ensuring only authorized individuals participate in tests.
- Monitor the use of unauthorized materials during tests such as calculators, notes, etc.
- Perform light office work as needed, contributing to the overall efficiency of the testing center.
- Ensure the test center is open on designated days for test administration.
- Leverage skills in Automated Test and Administrative Assistance to ensure efficient operations and excellent customer service. • Must have at least one year of experience in a similar role
- Proficiency in Automated Test systems
- Experience in Identity Verification processes
- Administrative Assistance skills are essential
- Excellent organizational and multitasking abilities
- Strong communication and interpersonal skills
- High school diploma or equivalent education level
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to handle sensitive and confidential information
- Excellent problem-solving skills
- Must be detail-oriented and have the ability to work independently
- Prior experience in a testing center or similar environment is preferred
- Flexibility to work in varying shifts or overtime if needed
- Demonstrated ability to work well under pressure and meet deadlines.
Atlanta, 2 mi from Smyrna (GA)
to the diversity and excellence of our academic community.
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