Administrative / Patient Services Coordinator I - Wilton - ref. c53119419

We are offering an opportunity for an Administrative / Patient Services Coordinator in the healthcare industry. The role is located in Wilton, Connecticut, and provides a contract to hire employment opportunity. As an Administrative / Patient Services Coordinator I, you will be responsible for handling various administrative tasks and coordinating patient services.

Responsibilities:

• Manage and process patient service requests in a timely and efficient manner.
• Coordinate with healthcare professionals to ensure optimal patient care.
• Handle and resolve patient inquiries and concerns, providing excellent customer service.
• Maintain accurate patient records and ensure confidentiality of patient information.
• Process financial notes related to patient services.
• Monitor patient accounts and take appropriate action when necessary.
• Collaborate with other team members to enhance patient services.
• Maintain an organized and efficient work environment.
• Continually update skills and knowledge to provide high-quality patient services.
• Adhere to all healthcare regulations and standards.
• Must have a high school diploma or equivalent educational certification.
• Prior experience in an administrative or patient services role is preferred.
• Proficiency in using office software like Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Experience with financial notes and patient services is highly desirable.
• Excellent communication skills, both verbal and written, are necessary.
• Must have strong organizational and multitasking abilities.
• Should exhibit exceptional customer service skills and empathy when interacting with patients.
• Ability to maintain patient confidentiality and adhere to HIPAA guidelines is required.
• Ability to work independently as well as part of a team.
• Strong problem-solving skills and the ability to make decisions under pressure.
• Must be able to handle sensitive information with discretion.
• Must have the legal right to work in the country of employment.