Tennis Pro Shop Desk Attendant | Part-Time Barton Creek Country Club
Location:
Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.
Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out.If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.
Job Description:
Omni Hotels & Resorts is seeking Part Time | Tennis Desk Attendant for the beautiful new Barton Creek Country Club!
If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023
Responsible for providing superior service at the front desk to our resort guests and members that utilize the Tennis Center facility.
Responsibilities:
- Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.
- Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
- Smile, welcome our guests and members. Use their name whenever possible.
- Fold and stock towels throughout the facility.
- Assist in maintaining the cleanliness and orderliness of the facility.
- Complete and initial daily task lists.
- Record information regarding member and guests issues, housekeeping and engineering needs and turn in to Supervisor/Manager daily.
- Become proficient in using ResortSuite for sales and charges.
- Run nightly report for closing shift and submit to Accounting.
- Answer the phone and take messages.
- Maintain knowledge of current tennis programs.
- Maintain knowledge of the resort amenities, especially Fitness, Spa, Kid’s Club, Coffee Market, Aquatics, and Pool Cabanas.
Qualifications:
- Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
- Previous customer service experience is strongly preferred.
- Ability to think clearly, quickly and make concise decisions.
- Ability to work cohesively with co-workers both within and outside of your department.
- Scheduling flexibility, including willingness to work primarily weekends and occasional holidays.
- Ability to accurately and efficiently input information into computer systems.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com