[ref. b79765604] Clinic Coordinator, Radiology Patient Access - Full-Time
Job Description:
Join UChicago Medicine as a Full-Time Clinic Coordinator in the Imaging Department.
As a Clinic Coordinator, you will perform reception and clerical duties of considerable difficulty in outpatient clinic settings. You will be involved with extensive utilization of the Hospitals' systems and constant interaction with patients, physicians, and other members of the Hospitals' staff.
Essential Job Functions- Utilizes a wide variety of computer systems (HIS, EPIC, MARS, Sunquest, OACIS) effectively
- Collaborates with nursing staff to ensure that all patient care activities are coordinated effectively and that both clinical and fiscal goals are met
- Establishes a customer service orientation in the clinic and ensures that clerical staff interactions with both patients and physicians are handled satisfactorily
- Assists in the resolution of patient and physician complaints
- Considerable skill in determining priorities, working independently, and making decisions
- High degree of initiative and problem-solving ability
- Demonstrated ability to exercise judgment, make independent decisions, and assume responsibility
- Ability and willingness to cooperate with co-workers, supervisors and physicians to do whatever needs to be done in order to serve the patient and the flexibility to learn and incorporate new systems and processes
- Demonstration of both a strong customer service orientation and a commitment to excellence and accuracy while working in a fast-paced, multi-tasking environment
- Ability to attend mandatory training classes offered by the Hospitals after hours or on weekends, with advance notice
- High school graduate or equivalent
- Successful completion of medical terminology class
- Ability to type 35 wpm or perform data entry at 4500 keystrokes per minute
- Ability to perform general office duties of filing, Xeroxing, operating printers
- Familiarity with telephone and intercom systems
- Ability to enter and retrieve data accurately and quickly, check work and resolve mistakes
- Strong verbal, writing, and number-comparison skills
- Strong interpersonal skills; ability to handle a wide variety of public contacts, including conflicts, with patience, tact, courtesy and discretion
- Job Type/FTE: Full-time; 1.00 FTE
- Shift: 9:30am-6pm or 11am-7:30pm
- Unit/Department: Rad Patient Access- Hyde Park
- CBA Code: 743 Clerical
Why Join Us:
We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other.We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters.
Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well.Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.