Express Service Advisor

If you thrive in a fast-paced environment and excel at customer interaction, this is the perfect opportunity for you!

This role requires excellent sales abilities, a proactive approach, and a commitment to outstanding customer care.

Key Responsibilities:

• Greet customers warmly and assist them with express service needs
• Recommend services and provide cost estimates, upselling additional maintenance where applicable
• Coordinate with express technicians to ensure timely, quality service
• Communicate effectively with customers, providing updates on their vehicle’s status
• Manage multiple appointments and service tasks to maintain efficient workflow
• Handle service documentation and maintain customer records in the CRM system
• Resolve customer questions or concerns, delivering a positive service experience

Qualifications:

• Previous experience in sales or service advising, preferably in the automotive industry
• Strong organizational and time management skills with the ability to multitask
• Excellent communication and customer service abilities
• Proficiency with dealership management or CRM software
• Ability to work efficiently in a fast-paced environment
• High level of professionalism, reliability, and a positive attitude

What We Offer:

• Competitive base pay plus performance-based incentives
• Health, dental, and vision benefits
• Career growth and advancement opportunities within the dealership
• Employee discounts on vehicles, service, and parts
• A supportive, team-focused work environment

How to Apply: If you’re a motivated individual with strong sales and time management skills and a passion for customer service, we’d love to meet you! Apply today by submitting your resume and a cover letter explaining why you’re an ideal fit for this role.