Network Administrator (P1)
Seneca Falls
About ITT::
ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader.We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.
The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments:
- Motion Technologies ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets
- Industrial Process ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets
- Connect & Control Technologies ($0.7B) is a niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets.
ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.
Position Summary:
The Network Administrator is responsible for providing first-line support for network-related issues, monitoring network performance, and assisting with the maintenance and administration of network devices. This role requires a foundational understanding of networking principles and a strong aptitude for troubleshooting and resolving technical issues efficiently.This person will escalate more complex problems to senior network team members as needed and work closely with IT staff to support network stability and user satisfaction. This person will be expected to take the necessary actions to ensure a hgh-performing and highly available network infrastructure is maintained in a sustainable and process oriented manner (e.g. change control, professional documentation, etc.).
Essential Responsibilities:
Network Monitoring and Maintenance- Monitor network performance and availability, identifying and addressing any issues or anomalies.
- Track network status using monitoring tools and respond to alerts and notifications.
- Perform routine maintenance tasks, such as checking hardware health, applying updates, and managing logs.
- Respond to and resolve Level 1 network issues, including connectivity problems and basic configuration adjustments.
- Escalate complex issues to Level 2/3 support when necessary, following established escalation procedures
- Assist end-users and internal teams with connectivity questions and basic troubleshooting
- Maintain accurate records of network incidents, resolutions, and network device configurations.
- Document troubleshooting steps for recurring issues to build a knowledge base for future reference.
- Generate basic reports on network status, usage, and uptime for review by senior administrators.
- Support the installation and setup of new network devices, such as switches, routers, and access points, under the guidance of senior network staff.
- Assist with cable management and hardware setup within server rooms or data centers as needed.
- Follow network security protocols to maintain secure access and usage within the network
- Monitor for unauthorized access attempts and report potential security incidents to senior staff.
- Work closely with the IT TAC to support the resolution of network-related support tickets.
- Communicate status updates effectively to users and other IT team members.
Position Requirements:
Requirements- Working technical knowledge of current Internet and network protocols
- Ability to conduct research into networking issues and products as required.
- Entry-level experience in networking is required
- Cisco Certified Entry Networking Technician (CCENT) is preferred.
- CompTIA Network+ certification is preferred
- Team player with strong work ethic and excellent documentation skills
- Strong verbal and written communication
- Strong attention to detail
- Have a strong customer service focus when accomplishing tasks and projects.
We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values.
ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement.
The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.
Equal Pay Act Range: Annual Salary Range $60,700 to $90,700 Plus Benefits and Incentive Plans
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