Medical Assistant - MA24-12992

Duration: 8 weeks

Job Description:

• Interact directly with patients in a clinic setting, completing tasks such as obtaining vital signs, performing EKGs, phlebotomy, and verifying medications.
• Prepare for office hours by obtaining charts, scheduling tests, and preparing exam rooms.
• Assist with examinations, procedures, and lab tests.
• Support renewal and authorization of non-narcotic medications per standing orders and department guidelines.
• Administer medications under physician or nurse practitioner orders, including vaccines and IM and subcutaneous injections.
• Direct patient flow, assist with special procedures/treatments, and complete requisitions.
• Route phone messages, patient questions, and telephone communications to appropriate personnel.
• Aid in care coordination tasks like calling patients with test results, scheduling appointments, assisting physicians with return calls, scheduling surgeries, diagnostic procedures, and admissions, and monitoring patient contacts.
• Complete necessary paperwork and documentation in a timely manner.
• Answer basic patient/family questions regarding treatments, diagnoses, and procedures.
• If order entry in the electronic medical record is part of the job function, complete requisitions/orders according to established guidelines.
• Monitor supply inventory, ensuring adequate supplies, equipment, or garments are available and compliant with regulations.
• Clean and stock exam rooms and sterilize instruments.
• Maintain required HIPAA compliance, skills/competencies, and participate in in-services, staff programs, continuing education, and cross-training programs according to established standards.
• Comply with OSHA, state, and federal regulatory sources/standards.
• Participate in quality improvement activities to ensure appropriate clinical outcomes.
• Perform other duties as assigned.

Skills:

• Graduation from an accredited Medical Assistant program is highly preferred.
• One or more years of supervisory or team leader experience.
• Three or more years of Medical Assistant experience.
• Strong interactive communication skills, with the ability to work effectively with physicians, patients, families, and support staff.
• Strong interpersonal, organizational, and telephone skills, along with knowledge of anatomy, physiology, medical terminology, and experience with electronic medical records.

Education:

• High school diploma or equivalent certification.
• Medical Assistant certification/registration-eligible graduate or scheduled to graduate from an accredited medical assistant program. Alternatively, graduates of accredited nursing programs (e.g., RN/LPN) may be considered.
• Proof of Medical Assistant registration/certification or the ability to complete registration/certification within six months of hire (or a shorter timeframe if required).
• Medical Assistant credentials must be obtained through in-person proctored exams from certifying bodies such as NHA, AAMA, or AMT. Other certifying bodies' credentials may be accepted upon approval.
• Basic Life Support (BLS) certification is required; online BLS certifications without a skills assessment component are not sufficient to meet BLS requirements.