Quality Manager

Job Description:

• Implement and maintain incoming and outgoing inspection programs.
• Implement and maintain PPAP inspection procedures.
• Create NCR and communicate with vendors/supply chain.
• Manage quality quarantine area, which includes MRB, Internal Damage, RMA's and product repairs.
• Analyze nonconforming product found on production lines, facilitate handling of goods.
• Participate in teleconference with overseas vendors.

• Create and review control plans, SOPs and other documentation to ensure quality requirements are met.
• Manage and administer calibration standards.
• Responsible for daily, weekly and monthly quality reporting and updates.
• Interface with production teams, operations, vendors and customers, to resolve quality issues.
• Lead customer complaint and failure investigations, determine root cause and implement corrective action plans.
• Conduct training sessions to keep QA personnel informed on procedures, methods, use of equipment and other techniques.
• Ensure you keep your department fully staffed according to the approved QA organizational chart.
• Confer with and in conjunction with Engineering and Manufacturing personnel, resolve problems relative to product designs, specifications, materials, tooling, and productions operations affecting quality.