Scheduler-Surgery Coordinator, First - University Hospital

Overview:

Presents a personable and professional attitude to physicians, patients, families, visitors, and co-workers in person and over the phone.

Responsibilities:

• Demonstrates accurate and timely computer skills.
• Writes legibly and transcribes communication accurately.
• Presents a pleasant, courteous, effective manner with telephone conversations and interactions with others.
• Schedules all future surgeries for their unit.
• Schedule Off Site cases for Anesthesia.
• Collect all the case specific instructions form the case information request form
• Collect basic patient demographic information (e.g. name, address, city, state, zip code, and telephone number) and verifies information is correct in Cerner.
• Initiate correct patient encounter numbers.
• Understands conflict scheduling and takes the necessary steps to avoid errors.
• Confirm next day schedule with each office for accuracy, changes, cancellations, and additions.
• Ensure the physician has privileges prior to scheduling the procedure.
• Collect case specific information (e.g. chief complaint, type of service, date of appointment, name of ordering/ referring physician).
• Maintains knowledge of fellows’ and physicians’ schedules, special needs and uses information to avoid scheduling conflicts.
• Notate special equipment and requests in the comments field to print on the schedule.
• Notify PAT of any time changes for the next day surgeries.
• Working with PAT to schedule appointments.
• Collects required unit data.
• Distributes un-dictated op notes lists
• Make out pre-ops on inpatients and records everything in Pre-op book and print labels
• Posting the final daily surgery schedule every day 5:00 to 5:30pm.
• Keeps work area clean and organized
• Orients new personnel in the scheduling office as needed.
• Performs other duties as assigned by Charge RN or Management.

Qualifications:

Education & Training

High school graduate or GED required.

Medical terminology preferred.

Experience

Previous clerical /computer experience, Surgery Scheduling experience and medical terminology.

Experience with Cerner software systems preferred.