Receptionist

This role is vital in ensuring smooth and efficient daily operations within our organization.

Responsibilities:

• Act as a first point of contact, answering inbound calls and directing them to the appropriate team members.
• Provide a warm and detail oriented greeting to all visitors, promptly notifying the relevant team member of their arrival.
• Contribute to efficient office operations by assisting with scheduling meetings, managing contacts, preparing expense reports, and arranging travel.
• Coordinate the use of conference rooms, including scheduling and preparing for client meetings.
• Maintain the cleanliness and organization of common areas, including conference rooms, kitchens, and reception areas.
• Keep track of office supplies, maintaining adequate inventories and placing orders for replacement items as necessary.
• Assist with the coordination of office maintenance tasks, working with external vendors as needed.
• Manage mail and package pickup, delivery, and distribution to ensure timely and accurate handling of correspondence.
• Support the preparation of materials for client and external meetings, ensuring all necessary documents and resources are ready and available.
• Assist in planning and coordinating office activities, including social events, team lunches, and conferences.
• Provide support to team members by assisting with ad hoc administrative tasks as requested.
• Minimum of 1+ years experience in a receptionist or similar role
• Proficient in answering inbound calls, with a focus on maintaining professionalism and delivering high customer service standards
• Ability to maintain office supplies, ensuring availability and proper inventory at all times
• Proven experience in assisting guests, providing them with the necessary information and support during their visit
• Competence in directing guests to appropriate locations or personnel, ensuring a smooth visitor experience
• Strong communication and interpersonal skills, with the ability to interact effectively with all levels of staff and visitors
• Ability to multitask and handle pressure in a busy environment
• Good organizational skills and attention to detail
• Proficiency in using office equipment such as computers, fax machines, and photocopiers
• Basic knowledge of administrative and clerical procedures
• Familiarity with Microsoft Office Suite and other office management software.