Office Services Coordinator
A+ Consulting San Jose
HCA in San Jose seeks Office Services Coordinator to support maintenance of copier/duplicator/scanner office equipment.
ESSENTIAL FUNCTIONS:-Client Relationship Management: Serve as the primary customer contact for equipment support and service Coordinate Move/Add/Change (MAC) process-Provide on-going end user training on equipment-Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications.
Break-fix activities account for 70% of role responsibilities.-Provide IP address support-Perform basic equipment problem diagnosis-Point of contact for equipment removal and delivery for onsite support-Contact service as required (Xerox and 3rd party)-Utilize Xerox web-based applications as required to include Service Call Handling-Accurate call reporting on Equipment in Xerox designated systems-Download and install printer drivers on end-user equipment-Perform printer mapping to PC as required-Escalate printer network issues to appropriate resource-Physical as well as remote device management and control-Device Configuration (Enter IP address, scanning templates, User access levels.
ESSENTIAL FUNCTIONS:-Client Relationship Management: Serve as the primary customer contact for equipment support and service Coordinate Move/Add/Change (MAC) process-Provide on-going end user training on equipment-Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications.
Break-fix activities account for 70% of role responsibilities.-Provide IP address support-Perform basic equipment problem diagnosis-Point of contact for equipment removal and delivery for onsite support-Contact service as required (Xerox and 3rd party)-Utilize Xerox web-based applications as required to include Service Call Handling-Accurate call reporting on Equipment in Xerox designated systems-Download and install printer drivers on end-user equipment-Perform printer mapping to PC as required-Escalate printer network issues to appropriate resource-Physical as well as remote device management and control-Device Configuration (Enter IP address, scanning templates, User access levels.
Scan to File/Email, etc)-Monitor/apply current software updates/patches -On site contact for remote solve resolutions requiring technical expertise-Perform remote device monitoring and remote solve (Xerox Device Management)
SKILLS:-Lift and move up to 50 pounds-Basic Equipment problem solving and diagnosis per training provided-Customer problem resolution including escalation as required-1-2 years relevant experience resolving customer and equipment printing issues
EDUCATION: Minimum High School diploma or equivalent
Robert HalfSan Francisco, 40 mi from San Jose
We are in search of an Office Services Associate to join our team in San Francisco, California. As an integral part of our team, you will be tasked with handling various office duties including answering and transferring calls, sorting mail...
San Jose
Overview:
IST Management is seeking a Part Time/On Call- Office Services Associate to join our San Jose team at IST Management Services! The Part Time/On Call- Office Services Associate will be responsible for providing customer service in both...
Williams LeaPalo Alto (CA), 15 mi from San Jose
Hours: Mon-Fri: 7am-4pm
Position Summary
The Office Services Associate position is responsible for providing general clerical office support (copy, fax, hospitality, mail and intake functions) at a client site.
Job Duties
(* denotes...