Personal Injury Case Manager for Massachusetts, New Hampshire, Washington DC and Washington State
Please note you must be located in Massachusetts, New Hampshire, Washington DC and/or Washington State and have relevant experience handling state-specific personal injury cases to be considered for this role. We are hiring one subject matter expert for each of these four locations, four in all.
The Role:
Torticity is looking for an experienced Personal Injury Case Manager with exposure to pre-litigation auto-injury cases. In this role, the Personal Injury Case Manager will be responsible for managing a docket of personal injury files and function as the Subject Matter Expert for Massachusetts, New Hampshire, Washington DC or Washington State cases respectively.They will be open to and make process improvement suggestions and work on a high volume of pre-litigation cases from end-to-end post-intake including extensive plaintiff contact, investigations and settlement negotiations with the insurance adjusters.
Specific Responsibilities Include:
- Proactively own and manage robust caseload effectively to meet internal stakeholder and external partner deadlines and serve as the subject matter expert for personal injury cases in your particular state
- Managing claimant relationship as the primary point of contact during the pre-litigation phase
- Being open to, providing feedback on and making suggestions for process improvements
- Acting as a liaison between clients and insurance carriers before the commencement of litigation
- Negotiating with claims adjusters
- Obtaining information & documentation necessary to evaluate bodily injury claims
- Creating and maintaining an internal database
- Requesting medical and billing records
- Preparing settlement demand packages
- Reviewing files with supervising manager, paralegals, and attorneys
Experience:
- At least 6 years of personal injury case management or paralegal experience with a large Personal Injury law firm with solid experience handling personal injury cases originating in Massachusetts, New Hampshire, Washington DC or Washington State respectively
- Experience handling pre-litigation cases from inception post-intake through settlement
- Maintain a confidential, HIPAA-compliant environment
- Proficiency with Microsoft Office tools
- Ability to work independently and in a team environment
- Demonstrates a high level of professionalism with confidential and sensitive information
- Acute attention to detail
- Must be available to travel on occasion and come into the office (if local in South Florida)
- Knowledge of the Spanish language is a plus
- Bachelor's Degree preferred
About Us:
Torticity is a growing technology-enabled provider of outsourced services for the legal industry, focused on the large and growing mass tort sector. Our company offers a full spectrum of services designed to meet our customers’ needs and streamline their success.Our committed team strives to help those who have suffered injuries to receive fair and equitable compensation for their damages. Our team is a compassionate, diverse, group of people who are incredibly engaged and focused on our mission.
The Company offers a competitive benefits package plus a flexible PTO plan to our employees. We have a great work environment (both remote and in-person) in a fast-paced industry. We are seeking an individual who is willing and able to be flexible and take on various roles to help move the business forward.
Torticity is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Job Type: Full-timeDate Posted: September 2024