General Manager

Overview:

Opportunity: General Manager

The The Morrow Washington DC, Curio Collection by Hilton, a unique and contemporary hotel in DC's NoMa district, is seeking a dynamic and visionary General Manager to lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.

Your Growth Path

Area General Manager – Regional Director of Operations – Vice President of Operations

Your Focuses

• Lead, inspire, and mentor a diverse team of department heads, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

• Maintain a seamless and efficient operation by overseeing all aspects of hotel management, including front office, housekeeping, food and beverage, and maintenance.
• Implement best practices to uphold quality and safety standards.
• Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.

• Establish strong relationships within the community, participate in Chamber of Commerce and local associations positioning the hotel as an integral part of the community.
• Act as a brand ambassador and maintain a positive public image.

• Collaborate with executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth.

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

• Associate or Bachelor’s Degree in Business, Hospitality or a related field is preferred.
• 5+ as a General Manager or similar leadership role in a lifestyle hotel or boutique setting.
• Strong financial acumen and the ability to analyze data, develop budgets, and manage financial performance.

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The compensation range for this role is $200,000.00-$220,000.00 and the determined salary will be commensurate with the candidate’s qualifications and experience within the hospitality industry. HHM Hotels offers a competitive salary package that aligns with market standards, with the highest potential earnings observed for candidates with 5 years of relevant experience.

About Us :

It’s a place where energized guests, dynamic experiences, and thoughtful staff come together to make the most of every day. Driven by a sense of warmth, community and intuitive ease, we connect our guests with a renewed perspective, encouraging them to radiate their own optimism.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunties at this location, click here.