[ref. v45558600] Director, Global Human Resources Operations

Overview:

The Director of HR Operations will oversee the day-to-day HR operations of the function, ensuring that HR processes are managed and performed efficiently and effectively. This role involves strategic operation planning, implementation of HR policies, and ensuring a positive employee experience regarding operational policies and procedures.

Responsibilities:

• Participates in the hiring and training of applicable HR Managers.
• Organizes and oversees the work and schedules of HR departmental managers.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s HR efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews, analyzes, and evaluates HR business procedures.
• Implements policies and procedures that will improve day-to-day HR operations.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts HR operations budget to achieve financial objectives.
• Communicates and explains new HR directives, with an emphasis on change management, policies, or procedures to HR.
• Improves employee service and satisfaction through policy and procedural changes.
• Leads coordination and integration of efforts in partnership with HR Centers of Expertise using a continuous improvement mindset.
• Reviews and approves HR operation budget, develops, and implements new HR policies.
• Ensures a company’s HR operations initiatives run smoothly, contribute to a healthy work environment, and remain cost-effective.
• Aligns policies and procedures with enterprise level business management system.
• Maintain relationships cross functionally within the organization including Ethics and Compliance, Corporate Operations, Finance, Legal, Payroll.
• Aligns HR operational goals with the overall business strategy to ensure that HR initiatives support the company’s mission and vision.
• Identifies key HR operations metrics and KPIs to gauge the effectiveness of HR initiatives and make data-driven decisions.
• Performs other related duties as assigned.

Qualifications:

• Bachelor’s Degree Human Resources Management or related field or experience in such kind and amount to provide comparable background.
• Master’s degree in Human Resources Management, Business Administration, or a related field preferred.
• Extensive and diversified background with at least 7 years of related experience.
• Thorough understanding of practices, theories, and policies involved in HR and business management.
• Superior multi-tasking skills
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical, decision-making, and problem-solving skills.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Works under general office environmental conditions.
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
• Must be able to perform the essential functions of the job, with or without reasonable accommodations.
• Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.
• Requires prolonged sitting, some bending, stooping and stretching.