Supervisor, Loss Control - Miami

Overview:

This remote position, reporting to the Director of Compliance and Product, is responsible for the supervisory management and oversight of all Operations processes as well as the Operations Team. This position will work with the Director of Product and Innovation to align team efforts with corporate risk and Risk Control program guidelines.

Responsibilities:

• Manages Operations team and functions including daily workflows, contingency planning, projects and team productivity.
• Support the Director of Compliance and Product as needed for annual state reporting and audits.
• Supports the Director of Compliance and Product with the Risk Control department budget, including the preparation and reconciliation of the vendor, non-survey vendor budgets.
• Ensures prompt, relevant communication with Senior Leadership, promoting teamwork and information sharing within the team.
• Oversees the Assigned Risk program including vendor reports, letters, time service guidelines and program compliance.
• Manages direct reports in Workday for time entry, performance assessments, PTO approvals.
• Maintains, updates and distributes the Power BI, Operations and Vendor Payables manuals.
• Liaison with Vendors and Underwriters for information and questions.
• Oversees and maintains vendor E&O/GL renewals.
• Prepares, retrieves and reviews data for month end reporting for senior management.
• Prepares and distributes reports to internal customers monthly.
• Manages and maintains accounting documentation for vendor and non-vendor POs and invoices.
• Oversees processing biweekly payables for vendor invoices.
• Submits POs, invoices, spreadsheets to vendors bi-weekly, reconciling data.
• Develops and trains new procedures to Operations team and other areas of department as needed.
• Manages and updates the Department Emergency Action Plan.
• Responsible for reviewing, updating and granting permissions for the SharePoint site.
• Maintains the department phone lists.
• Supports the SRT Director and LAPs team by reviewing, ordering and maintaining diary assignments.
• Supports Business Analyst with Risk Control Technology (RCT) platform by opening tickets, conducting research, testing new forms, etc.

#AMTRUST

Qualifications:

SKILLS NEEDED TO SUCCEED:

• Ability to manage team by showing:
• Effective communication skills
• Empathy and emotional intelligence
• Decisiveness and problem-solving capabilities
• Adaptability to change
• Conflict resolution skills
• Organizational and time management skills

• Must have 10+ years of general clerical/office experience.
• 5+ years’ supervisory/managerial experience preferred.
• Possesses a strong understanding of both Property & Casualty lines of coverage.
• Must be able to work remotely, and at times travel as required.
• Able to work autonomously with minimal supervision; continually assesses workload while considering business priorities; and directs own efforts accordingly.
• Understands self-limitations and knows when it is proper to escalate an issue to management, or to collaborate with others on technical questions/issues.
• Possesses proficiency in Microsoft applications: Word, Outlook, Excel, Powerpoint, Teams.

• Must be able to drive, with a valid drivers’ license in good standing.
• Must have a vehicle in good physical and working condition for business travel purposes, with lawfully needed insurance coverage.

What We Offer:

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.