Service Manager- Freedom Chevy

Overview:

Join a family-oriented company that values personal and professional growth.

Ed Morse Automotive Group is looking for a service manager to join their team.

Responsibilities:

• The Auto Service Manager is responsible for developing service operations, gross profit, and expense control.
• Ideal Candidate will possess a minimum of 5 years of Expertise as a Service Manager. They will be responsible for the Daily Operation of the Automotive Service Department to achieve maximum Sales and Productivity
• Recruit, hire, train, and develop a team of top Automotive Service Professionals while promoting strong customer satisfaction and building loyalty.
• Handle customer complaints tactfully, promptly, and with concern for the customer.
• Provide exceptional customer service by listening to customer concerns and finding the best possible solutions.
• Generate and strive to increase labor sales.
• Ensure that vehicles are being serviced properly while utilizing technicians efficiently.
• Must be able to maintain a quality staff that meets and exceed training standards outlined by the manufacturers.
• Supervise and manage the workload and schedules for all service employees.
• Have a full understanding of job requirements for associates within the service department and how those jobs are to be performed.
• Manage payroll and expenses to meet the changes in the business.
• Ensure that the department and equipment meet required safety standards for a hazard-free work environment.

Qualifications:

• 5 years, Service Manager Experience in the automotive industry is a must.
• Strong customer focus including negotiation and de-escalation skills.
• Leadership ability to include demonstrated ability to develop team members.
• Good automotive technical aptitude to work with automotive technicians.
• Ability to learn and work with automotive software.
• Successfully complete a pre-employment background check and drug screening
• Valid Driver’s License with clean driving record.

Why Ed Morse?

In addition to a rewarding career, Ed Morse offers our employees the following:

• Weekly Pay
• Uncapped earning potential! -Bonuses, Commissions, etc.
• 401K with company match
• Competitive Health Benefits including:
• Medical
• Dental
• Vision
• Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability
• Employee Assistance Program
• Quarterly Wellness Program
• Vacation Pay
• Sick Pay
• Six Paid Holidays each calendar year
• Fantastic Employee Purchase Program! – Discounts on vehicles, parts & service
• Employee Referral Program- Get rewarded for working with friends!
• Become involved in our community with Ed Morse Cares
• Unlimited career potential- opportunities in multiple states with over 30+ brands!
• Ongoing Education- receive manufacturer and product knowledge training