[ref. x30889800] Electrical Service Manager

Overview:

As we continue to expand our operations, we're seeking a talented and ambitious Electrical Service Manager to play a key role in building and leading our dynamic service department.

**Position Overview:**

The ideal candidate will have a proven track record in electrical service operations, excellent communication skills, and a passion for developing and mentoring a high-performing team.

• Lead the development and implementation of strategies to build and expand our electrical service department, including hiring and training service technicians, establishing service procedures and protocols, and developing service offerings.
• Manage and mentor a team of service technicians, providing guidance, support, and training to ensure high-quality service delivery and customer satisfaction.
• Oversee the scheduling and dispatching of service calls, ensuring timely response and efficient resolution of customer issues.
• Monitor and analyze service performance metrics, including response times, job completion rates, and customer feedback, and make adjustments as needed to achieve targets.
• Cultivate and maintain positive relationships with clients, vendors, and subcontractors to support business growth and development.
• Ensure compliance with company policies, industry regulations, and safety standards.
• Stay informed about industry trends, technologies, and best practices to drive continuous improvement.
• Collaborate with other departments to coordinate resources and support company-wide initiatives.

• Minimum of 5 years of experience in electrical service operations, with a proven track record of success in a managerial or leadership role.
• Journeyman or Master Electricians License Required
• Strong technical knowledge of electrical systems, equipment, and components.
• Excellent leadership abilities with the ability to motivate and inspire a team.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with clients, team members, and stakeholders.
• Solid organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Proficiency in computer applications such as Microsoft Office and electrical service management software.
• Valid driver's license and clean driving record.

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• Supportive work environment with a focus on teamwork and collaboration.

Apply now and take the next step in your career as an Electrical Service Manager with Ace Home Services! ⚡🔧