Client Services Representative

We are offering a long term contract employment opportunity for a Client Services Representative based in Phoenix, Arizona. This role is within the insurance industry, primarily focusing on providing administrative support to the team, maintaining up-to-date systems, and offering top-notch client service.

• Assist with administrative tasks to support the team in various projects.
• Ensure all systems are maintained and updated accurately.
• Handle information and forward it to the account manager teams.
• Play an instrumental role in maintaining and processing insurance claims.
• Offer a high level of client service beyond typical call center support.
• Utilize Microsoft Office for various tasks and data management.
• Contribute to the management of health insurance coverage and related tasks.
• Assist with the administration of third-party insurance carriers.
• Verify insurance coverage and administer related tasks.
• Help the team to maintain an efficient and seamless customer experience.
• Engage in the processing of customer credit applications and maintain accurate customer credit records. • Demonstrated experience in an administrative role, with a strong understanding of administrative procedures and office operations
• Proven administrative assistance skills and ability to manage multiple tasks in a busy environment
• Knowledge of health insurance coverage, including the ability to verify insurance coverage and liaise with third party insurance carriers
• Experience dealing with insurance companies, with a focus on managing and processing insurance claims
• Familiarity with claim administration, demonstrating a detail-oriented approach to manage and track claims effectively
• Strong understanding of various insurance coverages, demonstrating the ability to provide accurate information and advice to clients
• Experience in processing insurance claims, ensuring all claims are handled promptly and accurately.