Parts and Service Manger for Tractor and Mowers

apartmentSpecialty RV Sales placeLancaster calendar_month 

Service Manager – Franchise Automotive Dealership

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry.

As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Job Responsibilities
  • Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
  • Monitor automotive repair/maintenance to prevent operational delays
  • Work with service director to set departmental objectives
  • Recruit, interview and train service staff
  • Maintain daily sales and production records as prescribed by upper management
  • Review and evaluate service sales performance
  • Staff technical teams relative to production requirements
  • Remain current on new products and changes to existing products
  • Maintain department finances within parameters established by upper management
  • Assure proper repair-order flow/maximize productivity
  • Monitor/control all warranty activity to ensure compliance with policies and procedures
  • Adhere to dealership policy on client vehicle care and operation
  • Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
  • Enforce OSHA requirements, procedures and regulations
  • Conduct performance evaluations
  • Participate in operational planning
  • Maintain the facility and equipment
  • Conduct weekly department meetings/attend weekly manager meetings

Education and/or Experience

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

We offer terrific benefits which include:

  • Generous pay plan! Tell us about your experience at your interview!
  • Performance Bonuses!
  • Bi-weekly Pay Period
  • Excellent, Ongoing Training is Provided!
  • Opportunity for long term employment and growth
  • Medical, Dental and Vision Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • 5-day work week, closed on Sundays!

About Us

Specialty RV, Tractor & Marine has been serving the mid-Ohio communities of Lancaster and surrounding areas for the last 19 years! We are a family-owned dealership and believe culture makes a difference! We strive to build lasting relationships with our employees, customers, and the community

We are an Equal Opportunity Employer - All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

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