[ref. n60435921] Administrative Assistant - Robert Half

We are offering a short term, part-time contract employment opportunity for an Administrative Assistant in SOLON, Ohio. The chosen candidate will be part of a team where they will primarily handle administrative tasks, operating within the tax industry.

Responsibilities:

• Processing and managing inbound and outbound calls efficiently.
• Providing exceptional customer service and handling customer inquiries.
• Accurately maintaining and updating customer records.
• Demonstrating proficiency in Microsoft Excel, Outlook, PowerPoint, and Word for various tasks.
• Scheduling appointments and ensuring they align with other schedules.
• Managing email correspondence professionally and promptly.
• Accurately scanning and filing documents.
• Handling and delivering mail in a timely and organized manner.
• Answering multi-line phone system promptly and professionally.
• Proficient in answering inbound calls with detail orientation and courtesy
• Excellent customer service skills, able to interact with clients in a respectful and efficient manner
• Accurate data entry skills, with strong attention to detail
• Able to manage email correspondence, responding in a timely and detail-oriented manner
• Experience with both inbound and outbound calls, maintaining a positive, problem-solving approach
• Proficient in Microsoft Excel, capable of creating and editing spreadsheets
• Knowledgeable in Microsoft Outlook, able to manage email, calendar, tasks, and contacts effectively
• Skilled in creating and editing presentations in Microsoft PowerPoint
• Proficient in Microsoft Word, able to create and edit documents efficiently
• Able to schedule appointments, ensuring no conflicts and informing all parties involved
• Experience with document scanning, able to digitize paperwork accurately
• Skilled in scanning and organizing documents for easy retrieval
• Familiarity with filing systems, both digital and paper-based
• Experience in answering multi-line phone systems, able to manage multiple calls at once
• Responsible for delivering mail within the organization, ensuring all items reach their intended recipient in a timely manner.