Admissions Specialist - Ortho/Sports Med
Bloomington (IL)
Overview:
The Admissions Specialist coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling.
Welcomes patients, clients and visitors, determines the purpose of the visit and directs them to the appropriate person or department.
Manages the check-in and check-out process, collecting all relevant patient information for services.
Schedules physician visits according to the facility scheduling guide.
Promptly and professionally answers telephone calls. Routes calls appropriately offering voicemail or redirection of calls as needed.
Phones staff to meet visitors and directs visitors to reception.
Facilitates patient flow and communicates delays with patients and clinical staff.
Follows all Practice Policies on safety and security; maintains restricted areas.
Appropriately and courteously screens solicitors for relevance to practice needs.
Explains financial requirements to patients or responsible parties and collects co-pays as required.
The Admissions Specialist coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling.
Conveys a positive image and provides information to ensure patients' needs are met.
Responsibilities:Welcomes patients, clients and visitors, determines the purpose of the visit and directs them to the appropriate person or department.
Manages the check-in and check-out process, collecting all relevant patient information for services.
Schedules physician visits according to the facility scheduling guide.
Promptly and professionally answers telephone calls. Routes calls appropriately offering voicemail or redirection of calls as needed.
Phones staff to meet visitors and directs visitors to reception.
Facilitates patient flow and communicates delays with patients and clinical staff.
Follows all Practice Policies on safety and security; maintains restricted areas.
Appropriately and courteously screens solicitors for relevance to practice needs.
Explains financial requirements to patients or responsible parties and collects co-pays as required.
Responsible for keeping the reception area and office area clean and organized.
Qualifications:License/Certifications:
Education:
Other Knowledge/Skills: Basic computer skills; General office equipment
Carle Health SystemNormal, 3 mi from Bloomington (IL)
Consistently completes all admission documentation within policy guidelines.
Returns admission documents to office complete and in a timely manner
(according to policy). Completes required OASIS485 changes within 24 hours of
receiving them. Completes visits...
Carle Health SystemNormal, 3 mi from Bloomington (IL)
Consistently completes all admission documentation within policy guidelines.
Returns admission documents to office complete and in a timely manner
(according to policy). Completes required OASIS485 changes within 24 hours of
receiving them. Completes visits...
Carle Health SystemNormal, 3 mi from Bloomington (IL)
Consistently completes all admission documentation within policy guidelines.
Returns admission documents to office complete and in a timely manner
(according to policy). Completes required OASIS485 changes within 24 hours of
receiving them. Completes visits...