Event Coordinator

Overview:

As an Event Coordinator you'll use your organization and expanding knowledge of the event industry to support the work of the Events Team. With attention-to-detail and a passion for guest service, you'll assist group clients in preparing for their events - creating memorable experiences for clients and their guests.

Responsibilities:

• Promote awareness of brand image internally and externally.
• Uses sales techniques that maximize revenue while maintaining existing guest loyalty.
• Enter, retrieve, reconcile, and verify information like, commissions, leads, third parties, etc.
• Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Qualifications:

• Maintain professional and positive demeanor.
• Working knowledge of computers in a windows environment.
• Proven accuracy and attention to detail.
• Demonstrate excellent oral and written communication skills.
• Demonstrate proven sales and customer service skills.
• Must be able to function as part of a team.
• Capable of setting priorities when multiple demands are present.