Visitor Experience Coordinator
Overview:
Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation’s top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot.Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It’s located in one of the world’s safest and most economically vibrant communities and is Orange County’s second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.
To learn more about UC Irvine, visit www.uci.edu.
Langson Institute and Museum of California Art (Langson IMCA) is an emerging organization with limited but growing personnel and financial resources, operating within the larger framework of the University of California public education system.Founded in 2017 following the donation of two significant private collections of California Art to UCI, Langson IMCA aims to unite students, faculty, scholars, artists, and the public in generating new knowledge and fostering transformative experiences inspired by California Art and its global contexts.
Responsibilities:
Possess a broad knowledge of mindful museum and community engagement experiences to contribute to the creation of an exceptional experience for all visitors to UCI Langson Institute and Museum of California Art (Langson IMCA). Works across multiple visitor-facing areas including visitor orientation, education, and community engagement.They will provide information regarding exhibitions, programs, events, membership, and assist in the development of best practices in community engagement strategies to meet the needs of museum audiences of all ages in the galleries and off-site in the community.
Uses professional public educational program concepts in the completion of public education assignments. Works on programs and needs assessments that are of moderate scope and complexity. Modifies existing public educational programs or develops segments of larger programs.
Qualifications:
Total Compensation
In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks.Please utilize the links listed here to learn more about our compensation practices and benefits.
The expected pay range for this recruitment is $25.77- $28.94 (Hourly).
Required:
- Working knowledge of departmental and organization policies and procedures; knowledge of educational program content and objectives.
- Working knowledge of delivering public educational programs.
- Working knowledge of current public education programs and trends.
- Working skills to produce and deliver programs.
- Good analytical skills to understand how business needs can be addressed through the design and delivery of training programs.
- Good reading, verbal, written and interpersonal communication skills, and good presentation skills. Strong interpersonal skills and poise in dealing with diverse publics including, among others, influential community leaders, University executives, members, donors, administrative personnel and volunteers. Crisis resilient with the ability to identify and positively resolve visitor issues in the moment.
- Ability to contribute and succeed within a collaborative work environment.
- Ability to work independently and take initiative.
- Knowledge of California art, artist, and art-making practices.
- Experience in hospitality, retail, or cultural organizations.
- Bachelor's degree in related area and / or equivalent experience / training.
- Continuing education in related field required.
- 3 years’ experience and or a combination of education and experience.
- 3 years’ experience in a visitor facing role at a comparable organization.
- Requires knowledge of basic principles and concepts of a museum operation.
Preferred:
- Working knowledge of conducting needs assessment.
- Studio art, art history, or art education background.
- Bilingual Spanish/English language skills preferred due to local community demographics.
- General knowledge of information technology and business software applications.
Special Conditions:
- Must be able to work weekends, holidays, and special events as needed.
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Legal Right to work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php
Closing Statement:
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20.
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.