Receptionist
Robert Half Charleston
We are offering an employment opportunity for a Receptionist in the Legal industry, located in Charleston, South Carolina. As a Receptionist, you will be accountable for handling incoming calls on a multi-line phone system, providing exceptional customer service, and managing data entry tasks.
Your role will also involve coordinating email correspondence, applying your strong interpersonal skills, and leveraging Microsoft Office Suite for various tasks.
Responsibilities:
- Operate a multi-line phone system, ensuring all incoming calls are answered promptly and directed to the appropriate party.
- Deliver high-quality customer service, addressing client inquiries and resolving issues in a timely and detail oriented manner.
- Carry out data entry tasks with accuracy and attention to detail, contributing to the maintenance of organized and up-to-date records.
- Handle email correspondence, responding to client inquiries and forwarding messages as necessary.
- Utilize strong interpersonal skills to build and maintain positive relationships with clients and team members.
- Leverage knowledge of Microsoft Excel, Outlook, and Word to perform various administrative tasks.
- Maintain an organized filing system, ensuring all client information is easily accessible and up-to-date.
- Schedule appointments, managing the office calendar efficiently to avoid scheduling conflicts.
- Proficiency in answering a multi-line phone system, accurately directing calls to appropriate personnel
- Demonstrated excellence in providing customer service, managing all customer queries and needs in a detail oriented manner
- Ability to perform data entry tasks with high level of accuracy and attention to detail
- Proficient in handling email correspondence, ensuring timely and accurate responses
- Strong interpersonal skills, with the ability to interact effectively with colleagues, clients, and visitors
- Proficiency in using Microsoft Excel for creating spreadsheets, entering data, and performing basic calculations
- Experience in using Microsoft Outlook for managing emails, appointments, and tasks
- Proficient in Microsoft Word for document creation, editing, and formatting
- Ability to organize files systematically for easy retrieval and reference
- Experience in scheduling appointments, ensuring efficient use of resources and minimizing conflicts
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