Customer Service Representative

apartmentAMERICAN THERMAL INSTRUMENTS, placeMoraine scheduleFull-time calendar_month 
Are you looking to work for an entrepreneurial organization that has significant growth planned? Do you enjoy working for leading organizations in the field of revolutionary temperature monitoring and thermal management solutions? American Thermal Instruments (ATI), a leading design and manufacturer in the life sciences community, is committed to developing new and organic growth through exceptional customer service.

This innovation focused company is looking for customer services professional to assist in driving results. If you are proven customer services professional and want to play a role in their exciting growth plans, ATI would welcome you as a part of the team.

Customer Service Position Summary:

We are looking for a full-time Customer Service professional to join our team to support the sales team in driving new business for the organization. At ATI, we have been the leader in liquid crystal technology and temperature monitoring solutions for over 40 years.

The successful candidate will have the ability to performing customer facing tasks, including preparing quotes, processing and expediting orders, and maintaining proper records. As an integral part of the team, the Customer Service professional’s primary functions are:

  1. Processing and managing all income customer orders,
  2. Proactively expediting orders,
  3. Preparing quotes,
  4. Serving as first point of contact for Sales personnel.

The successful candidate:

  • Possesses excellent relationship building skills both internally and externally.
  • Strong organizational skills.
  • Ability to work in a team-based environment.
  • Computer literacy, with great attention to detail.

We prefer at least 1-2 years’ experience in technical field within a business-to-business environment, with demonstrated technical aptitude, and a strong desire to make a difference in supporting our customers.

If you are interested in working for an innovative company that is committed to providing high-value solutions to industry leaders, please submit your resume.

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