Director of Home Health

placeWesterville calendar_month 

Overview:

The Director of Home Health is responsible for the overall direction of home health for the organization and establishes, implements and evaluates goals and objectives for home health services in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

Responsibilities:

Clinical Operations Management
  • Maintains a state of readiness for survey by regulatory bodies.
  • Reviews diagnosis coding and plans of care orders for all home health patients in accordance
with Medicare regulations.
  • Ensures all equipment, systems and monitoring are in place to meet or exceed quality, customer
service, utilization, and compliance standards in all home health programs.
  • Maintains effective and ongoing communication with life plan community staff. Delegates staff to
facilitate positive working relationships in continuum of care management and aging in place
meetings, and other leadership meetings that are deemed appropriate.
  • Manages the local component of integrated electronic medical record and ensures that office
and clinical staff are well trained and use the system productively and accurately according to
policies and procedures.
  • Reviews, educates, and maintains policies and procedures related to patient care, clinical
documentation, and clinical services.
  • Leads and coordinates the development and implementation of clinical care programs to ensure
quality service delivery and high patient satisfaction.
  • Reviews and approves patient care plans, ensuring that they are individualized, appropriate, and
meet clinical guidelines.
  • Serves as a resource for clinical staff in difficult or complex patient care situations.
  • Works collaboratively with the interdisciplinary team to optimize patient outcomes and ensure

continuity of care.

People Management and Development
  • Supervises the Home Health team to operate within the allocated resources and budgeted
goals, efficiencies and productivity standards.
  • Fosters a positive work environment that attracts, retains, and motivates employees.
  • Interviews and selects qualified individuals and orients new direct reports.
Defines, establishes, and promotes employee qualifications and performance expectations so
direct reports understand and demonstrate excellence through high quality and consistent
performance.
  • Evaluates job performance of direct reports in accordance with the company policy and
procedure and provides developmental guidance to staff for improved performance and growth.
  • Monitors accountability with organization requirements prescribed by the Employee Handbook.
Documents and engages employees who are routinely not observing these requirements in an
effort to achieve compliance. Works with Human Resources when circumstances arise that
necessitate further documentation and intervention.
  • Participates in the development, planning, scheduling, conducting, and monitoring of in-service
training programs, on-the-job training, and orientation programs for departmental staff.
  • Ensures that there is a reasonable and sufficient plan for staffing should a direct report be
absent or a direct reporting position be vacant.
  • Responds timely and thoughtfully to questions, requests, and work product from departmental

staff that has been provided for review and approval.

Financial Management
  • Assists in the development of the annual operation budget including cost control and resource
allocation, administers programs within budgeted dollars and staff hours.
  • Maintains appropriate level of supplies for the efficient operation of the departments.
  • Ensures supplies are being billed correctly.
  • Oversees financial indicators on a weekly / monthly basis to ensure that annual budget and other
financial targets are met.
  • Meets or exceeds profit and loss, cash, and accounts receivable targets for home health, home
care, • Monitors and manages home health revenue and collections cycle.
  • Ensures accuracy in documentation and coding.
  • Oversees the implementation and continuing compliance with policies, procedures and payer
regulations that facilitate accurate and timely documentation and billing reimbursement.
  • Monitors staffing levels and optimize resource utilization to maintain fiscal responsibility while

ensuring quality care.

Customer and Community Relations
  • Maintains open and trust-building relationships with patients and family members, responding
professionally and promptly to any requests or concerns.
  • Builds and maintains positive relationships with physicians, hospitals, contract therapy providers,

and other healthcare providers to facilitate coordinated care and referrals.

Serves as a liaison between patients, families, and the agency, addressing concerns and
ensuring satisfaction with services.
  • Reviews patient concerns/complaints and maintains written record of action taken.
  • Cultivates positive relationships with community, civic and/or aging service organizations,
churches, centers of higher education, government and other key constituents
  • Collaborates with marketing staff to meet budgeted volume goals, including supporting the

development of new referral sources.

All other duties as assigned

Qualifications:

Education
  • Bachelor of Science in Nursing or related field required.
  • Current unencumbered license in the state of Ohio to practice as a Registered Nurse (RN) required.
  • Master’s degree preferred.
  • Certification in Home Health Nursing (CHPN) or related certifications preferred.
Experience
  • Five years experience as a healthcare professional required.
  • Two years experience in a health-related administrative or operations management position required.
  • Knowledge of Medicare and third-party payer requirements required.
  • Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
  • Proficiency with electronic medical records (EMR) required.
  • Experience with diagnosis coding preferred.
  • Experience in clinical management, regulatory compliance, and quality assurance within a Medicare-certified home health setting preferred.
Other Requirements
  • Must be able to read, write, speak, and understand the English language.
  • Must possess a valid driver's license and acceptable driving record. Must be insurable under professional

liability and crime coverage policies as specified by insurance carrier underwriting standards.

Location Information:

Ohio Living Home Health and Hospice in Greater Columbus is a premier provider in Delaware, Fairfield, Franklin, Licking, Madison, Pickaway and Union counties offering hospice and palliative care, private-duty home care, long-term nursing care, physical/speech/occupational therapies, home health aides, social work services, medication administration, wound care management, IV therapy and more. Most importantly, we’re a company that:

  • chooses to operate as a faith-based, not-for-profit organization
  • makes its mission the heart of our organization by consistently exceeding the needs and expectations of those we serve
  • provides an engaging, recognition centered, team-oriented workplace dedicated to career, family and faith

Why work at Ohio Living Home Health & Hospice?

Depending on an employee’s status, they may benefit from:

  • competitive wages
  • medical, dental, and vision insurance
  • 403b retirement savings
  • paid time off including your birthday
  • training, continuing education, and education assistance
  • pay advances up to $500
  • the latest technology
  • mileage reimbursement
  • unlimited career opportunities
  • and much more!

Who is Ohio Living?

Headquartered in Columbus, Ohio Living is one of the nation’s largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults through its 12 life plan communities and Ohio Living Home Health & Hospice in 50 Ohio counties.

Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel.

Our Values: Care • Integrity • Customer Service • Innovation

Financial Stewardship • Leadership • Inclusion

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