Administrative Assistant

We are inviting candidates to apply for the role of Administrative Assistant based in Chatsworth, California, 91311, United States. This role offers a long term contract employment opportunity in the industry. The Administrative Assistant will be primarily responsible for handling inbound calls, providing stellar customer service, and efficiently managing data entry tasks and email correspondence.

Responsibilities:

• Efficiently handle inbound and outbound calls, ensuring customer queries are resolved in a timely manner.
• Provide exceptional customer service, addressing customer needs and resolving issues.
• Manage data entry tasks, ensuring accuracy and efficiency in updating and maintaining customer records.
• Handle email correspondence professionally, responding to customer inquiries and forwarding relevant information as necessary.
• Utilize Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) to manage, organize, and update relevant data and information.
• Schedule appointments and meetings as required, ensuring optimal time management.
• Monitor customer accounts and take appropriate action when necessary.
• Maintain a high level of organization and attention to detail in all tasks. • Minimum of 3 years of experience as an Administrative Assistant or similar role required
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) is essential
• Proven experience in answering inbound calls and managing both inbound and outbound calls
• Exceptional customer service skills with a customer-oriented approach
• Demonstrated ability in data entry with a high level of accuracy and attention to detail
• Experience with email correspondence, including drafting, sending, and organizing emails
• Ability to schedule appointments and manage calendars efficiently
• Strong organizational skills and the ability to prioritize tasks effectively
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team.