Personal Injury Paralegal - Arizona Based - Phoenix
The Role:
Torticity is looking for an experienced Personal Injury Case Manager with exposure to pre-litigation auto injury cases. In this role, the Personal Injury Case Manager will be responsible for managing a docket of personal injury files for the state of Arizona.They will work on a high volume of pre-litigation cases from end-to-end post intake including extensive plaintiff contact, investigations and settlement negotiations with the insurance adjusters.
*Please note this role can be remote as long as you have relevant experience handling Arizona-based Personal Injury Law cases*
Specific Responsibilities Include:
- Proactively own and manage robust case load effectively to meet internal stakeholder and external partner deadlines
- Managing claimant relationships as primary point of contact during pre-litigation phase
- Being open to providing feedback on and making suggestions for process improvements
- Acting as a liaison between client and insurance carriers before the commencement of litigation
- Negotiating with claims adjusters
- Obtaining information & documentation necessary to evaluate bodily injury claims
- Creating and maintaining an internal database
- Requesting medical and billing records
- Preparing settlement demand packages
- Reviewing files with supervising manager, paralegals, and attorneys
Preferred Experience:
- At least 4 years of personal injury case management or paralegal experience
- At least 4 years of solid experience handling personal injury cases originating in Arizona
- Experience handling pre-litigation cases from inception post intake through settlement
- Maintain a confidential, HIPAA compliant environment
- Proficiency with Microsoft Office tools
- Ability to work independently and in a team environment
- Demonstrates a high level of professionalism with confidential and sensitive information
- Acute attention to detail
- Company-paid travel may be required for annual or quarterly team visits.
- Knowledge of the Spanish language is a plus
- Bachelor's Degree preferred
Compensation and Benefits:
This role will receive competitive salary, benefits, and variable compensation. The salary for U.S.-based employees in this role will be within the range listed below. Compensation is determined by various factors, including experience, location, and performance.This position is also eligible for variable compensation based on individual and company performance.
In addition, the position includes access to medical, dental, vision, and other benefits including flexible paid time off. At Torticity we recognize that our employees are not just professionals; they are individuals with unique lives, families, and challenges.This understanding drives our commitment to providing a comprehensive benefits package designed with your wellbeing at the forefront. At Torticity, we are dedicated to helping you be the best version of yourself.
💰 Salary Range: $50,000—$70,000 USD
🔗 Apply via our careers site: www.torticity.com/careers
About Us:
Torticity is a growing technology-enabled provider of outsourced services for the legal industry, focused on the large and growing mass tort sector. Our company offers a full spectrum of services designed to meet our customers’ needs and streamline their success.Our committed team strives to help those who have suffered injuries to receive fair and equitable compensation for their damages. Our team is a compassionate, diverse group of people who are incredibly engaged and focused on our mission.
We are an equal opportunity employer and make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Job Type: Full-time permanentDate Posted: March 2025