Temp HMIS Data Coordinator & Case Manager (Dec 2024 - Mar 2025)

Overview:

Hours Per Week: 13

Schedule: Friday; 4:00 pm – 11:00 pm, Saturday & Sunday; 3:00 pm – 6:00 pm

Will coordinate with the Greater Hartford Coordinated Access Network (GH-CAN) and attend community meetings and case conferencing.

Responsibilities:

• Serve as a positive and professional representative of The Salvation Army.
• Maintain a professional and organized workspace.
• Advocate for the mission of the organization and uphold the agency’s values.
• Utilize a strength-based approach when working with guests, employees, the agency, and the community.
• Review all intakes to ensure all releases of information have been signed and intake is complete.
• Prepare intake packages for guests.
• Assist with shelter intakes as needed.
• Complete all HMIS data entry for the Overflow program with a minimum data accuracy of 90%.
• Complete nightly bed night check-ins.
• Ensure the nightly census is accurately completed.
• Enter all data from families utilizing winter programs into Smartsheet for tracking.
• Assist with maintaining a safe, secure environment.
• Assist guests in self-resolving their housing crisis.
• Prepare and complete intake packages for guests.
• Maintain a caseload of sheltered guests.
• Provide case management to guests, which consists of the following:
• Meet with each guest within two business days of intake to assess housing barriers, determine service needs, and complete the initial housing plan.
• Complete a VI-SPDAT for the guest after two weeks of entry into the shelter.
• Update each guest’s housing plan at least once per month.
• Schedule weekly meetings with each guest to review individual housing plans.
• Assist guests with accomplishing goals, becoming “document ready,” and obtaining housing.
• Document case management in the guest file through case notes, referrals, and housing plans within two business days of interaction.
• Work to reduce the average length of stay in emergency shelters by increasing the number of guests who exit to permanent housing.
• Deliver services with safety, respect, and effectiveness.
• Utilize the Harm Reduction model and the Trauma-Informed approach during the delivery of services.
• Attend CAN meetings to advocate for guests and ensure coordination.
• Collaborate with McKinney Vento Liaison to ensure children are enrolled in and attending school.
• Collaborate with CAN housing providers to expedite moves to permanent housing.

Qualifications:

• Previous HMIS and case management experience preferred.
• Excellent communication skills, both verbal and written, are required. Spanish speaking preferred.
• Experience working with at-risk populations or persons experiencing homelessness; knowledge and belief in the “Housing First” philosophy and strategies preferred.
• Ability to establish and maintain professional boundaries.
• Demonstrated knowledge of community resources, social service agencies, and landlords.
• Ability to work in a fast-paced environment and work well under pressure.
• Ability to maintain confidentiality in all aspects of the work environment.
• Flexible work schedule, including nights and weekend work required.
• Must maintain a professional appearance.
• Must complete the KeepSAfe training and other required training upon hire.
• Proficient in Microsoft Office Suite.
• Self-motivated and dependable.
• Valid driver’s license and reliable transportation or access to transportation required. The license must be free of restriction by both the granting state and Chesterfield Insurance.
• Will understand, respect, and promote the interest of The Salvation Army. The individual is not required to embrace the tenets of faith, but he/she is required to promote and respect the mission of The Salvation Army.

Learn more about The Salvation Army's Southern New England Division at https://easternusa.salvationarmy.org/southern-new-england/

An Equal Opportunity/Affirmative Action Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.