Customer Service Representative
Imprints Littleton is a growing online clothing retailer seeking a Customer Service Representative to assist our valued customers. If you have a passion for fashion and enjoy helping people, this role is for you!
Duties
✔️ Respond to customer inquiries via email, chat, and phone
✔️ Provide order status updates and tracking details
✔️ Assist with returns, exchanges, and refunds
✔️ Resolve product or shipping issues efficiently
✔️ Process payments and address billing concerns
✔️ Update customer accounts and order records
✔️ Collaborate with internal teams for issue resolution
Requirements
🔹 Previous customer service experience preferred
🔹 Strong communication and problem-solving skills
🔹 Comfortable using online support platforms
🔹 Ability to multitask in a fast-paced environment
🔹 Attention to detail and accuracy
🔹 Self-motivated with a customer-first mindset
🔹 Resides in Colorado (for hybrid option)
Benefits
✅ Competitive hourly pay ($18-$22)
✅ Flexible work schedule
✅ Fully remote or hybrid options available
✅ Employee discounts on clothing and accessories
✅ Supportive and friendly work environment
✅ Career growth opportunities
✅ Paid training provided
Join our team and help customers enjoy a seamless shopping experience! Apply today and start your journey with Imprints Littleton.