Patient Registration - Part Time

• payment requirements.

• Friday from 12
• 4 pm with rotating weekends.

Responsibilities:

• Facilitate the patient's arrival procedure in the Emergency Department, ensuring all necessary demographic and insurance information is accurately collected and recorded.
• Adhere to departmental protocols for registration tasks, with a strong emphasis on insurance verification procedures and determination of patient eligibility.
• Accurately collect co-payments, explaining the billing procedures and payment policies to patients with transparency and clarity.
• Use discretion and maintain confidentiality when dealing with our patients' sensitive information and situations, remaining respectful of privacy laws and regulations at all times.
• Liaise seamlessly with medical staff to ensure a smooth transition of patient from arrival through to treatment.
• Diligently update and maintain patient account records.
• Provide support in other administrative duties as necessary.

Requirements:

• Prior experience in Patient Registration within an Emergency Department is essential. Familiarity with standard practices, procedures, and principles within this field is necessary.
• Strong computer literacy, data entry skills, and familiarity with medical software systems are required.
• Superb communication and customer service skills, with the capacity to constructively engage with patients, their families, and medical professionals in high-pressure situations.
• Must demonstrate professionalism and the ability to handle confidential information.
• The role necessitates the ability to perform well under pressure, multitask effectively, and employ critical thinking skills in a fast-paced setting.

This role provides an exciting opportunity for experienced individuals who are passionate about enhancing patient experiences in our Emergency Department.