[ref. y52843900] Supply Chain Manager

This role is within the manufacturing industry and offers an exciting opportunity for career growth and development.

Responsibilities:

• Lead the management of customer service operations to ensure efficiency and customer satisfaction.
• Implement and manage ERP - Enterprise Resource Planning and ERP solutions including tools such as 3M, Cargo Wise, and SAP.
• Regularly analyze sales reports to identify trends, gaps, and opportunities.
• Oversee logistics operations, ensuring timely and efficient delivery of products.
• Manage inventory to ensure optimal stock levels and minimize wastage.
• Lead and motivate the team to achieve set objectives and targets.
• Leverage advanced Excel skills for data management and reporting.
• Handle troubleshooting tasks to resolve operational issues promptly.
• Provide regular sales and logistics updates to relevant stakeholders.
• Bilingual skills would be beneficial in communicating with diverse team members and customers.

• Must hold a minimum of 2 years' experience in a similar role as a Supply Chain Manager or lead a Customer Service TEam
• Demonstrated knowledge and expertise in 3M, CRM and ERP Solutions
• Proficiency in using software like Enterprise Resource Planning (ERP), SAP, and Cargowise
• Strong customer service skills and experience in dealing with both internal and external customers
• Excellent skills in logistics and manufacturing processes
• Experience in KPI reporting and ability to analyze and present complex data
• Previous experience in a fast-paced, manufacturing environment would be an advantage
• Familiarity with the principles of lean manufacturing or similar methodologies
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team
• Strong problem-solving skills and the ability to make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Must be legally eligible to work in the country of employment.