Front Desk Coordinator

As a Front Desk Coordinator, you will be the first point of contact for our patients, scheduling and confirming appointments, verifying insurance eligibility, and managing administrative tasks.

Responsibilities:

• Act as the primary point of contact, greet and check in patients for their appointments
• Handle scheduling and confirmation of appointments
• Verify insurance eligibility for patients
• Accurately enter patient payment, insurance, and demographic information into our system
• Answer and direct phone calls to the appropriate department or personnel
• Perform additional administrative tasks and projects as required
• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various tasks
• Provide concierge services, offering a high level of customer service
• Manage multi-line phone system, ensuring effective communication
• Organize files and maintain an efficient and orderly front desk area.
• Must have a minimum of 1+ year of experience in a similar role
• Proficiency in administrative assistance
• Experience with answering multi-line phone systems
• Familiarity with concierge services
• Proven customer service skills
• Ability to perform data entry tasks with high accuracy
• Strong interpersonal skills for effective communication
• Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in organizing files and maintaining a neat workspace
• High school diploma or equivalent education level
• Willingness to work on-site and during business hours
• Flexibility to handle various tasks and adapt to unexpected situations
• Ability to work in a team and contribute to a positive work environment
• Strong attention to detail and ability to multitask.

Please contact Hayley Master at 215.568.4580 about this opportunity and reference Job #03720-0013066523